We sincerely apologize for any inconvenience caused by missing items in your order. We understand how frustrating this can be, and we want to help you resolve the issue as quickly as possible. Here's what you can do:
Check for Multiple Parcels
To start, we recommend checking if your order has been split into multiple parcels before contacting our customer support team. Please refer to the tracking number sent via email to see if the missing items are arriving separately.
Contact Customer Support
If you've checked and confirmed that there are missing items from your order, please don't hesitate to contact our customer support via Submit a Request. Please include necessary photos and/or video recordings for assistance. Rest assured that we will do our best to make things right.
We take pride in fulfilling orders accurately and efficiently, and we understand the importance of timely and complete deliveries. Please don't hesitate to contact us with any concerns or questions you may have.