How to Update Firmware by Formatting and Flashing SD Cards

Reflashing the firmware on an SD card can be a helpful solution when your device is experiencing issues such as freezing or failing to start up. By following the steps outlined in this guide, you will learn how to format and reflash your SD card with the latest firmware, which can restore your device's optimal performance and get it back up and running again. 

To update your printer's firmware, you can watch the above instructional video or refer to the four steps as follows:

1. Download the Firmware File

• Visit the webpage - Firmware Article on Phrozen Help Center
• Find and click on the download link 🡇 for the latest firmware file for your model
• Save the zip file (RAR or 7z) to your computer
• Extract the file to obtain the IMG file

2. Prepare Your SD Card

• Turn off your printer
• Remove the micro-SD card from the back of printer
• Insert the SD Card into a card reader
• Insert the card reader into your computer's USB port

It is recommended to use a Class 10 Micro-SD card with a capacity of 32GB or 64GB.

3. Format the SD Card

• Download the software - SD Card Formatter and install it to your computer
• Open the software and select the drive of the SD card you want to format
• Choose Quick Format and click the Format button
• Wait for the formatting process to complete (it may take several minutes)

4. Flash the SD Card

• Download the software - Win32 Disk Imager and install it to your computer
• Open the software and select the IMG file you want to write onto the SD card
• Choose the drive letter of the SD card and click the Write button
• Wait for the flashing process to complete
• Safely eject the SD card from your computer 
• Reinsert the SD card back into your printer
• Power on the printer and locate the firmware version on the touch panel

Contact Support

By following the above instruction, you can learn how to update firmware by formatting and flashing the SD card. If you find any issues, feel free to reach out to Phrozen Support or your Authorized Reseller for further assistance. When contacting Phrozen Support, kindly send some photos or videos illustrating the issue.