At Phrozen, we understand the excitement of eagerly awaiting your order. To make your shopping experience smoother, we provide a seamless tracking process once your order is dispatched.
1.How to track your order?
Once your order is on its way, our trusted courier partners generate a unique tracking number assigned to your package. This number serves as your key to monitoring the real-time status and location of your order.
2.Getting Your Tracking Number
We value transparency, and as soon as the tracking number is generated, we promptly send it to you via email. This way, you can stay informed about the journey of your eagerly anticipated items.
- Check Your Email: Keep an eye on your inbox for an email from us containing your tracking number.
- Visit Courier's Website: Use the provided tracking number to visit the website of our courier partners (such as FedEx, UPS, DHL, or USPS).
- Enter Tracking Number: Enter the tracking number on the courier's site to unveil the current status, expected delivery time, and location details of your order.
If you have any questions or concerns about the shipping status of your order, please don't hesitate to contact us via Submit a Request. We'll be happy to assist you in any way we can.