How to Calculate Shipping Costs?

When placing an order, the shipping cost will be calculated according to your shipping address, weight, and volume of the package. To check if Phrozen ships to your location, please refer to this article. To find out the shipping charges for your order, please follow the instructions below:

1. Shipping Cost

After adding a product to the Cart on our official website, please continue on to the Check Out page.

Fill in the address

• Complete the contact information form.
• Fill in the shipping address in English

Please ensure the shipping address matche the zipcode, or else thre will be issue in calculating the shipping rates.

Select shipping option

• Select the preferred shipping method.

Please be aware that shipping options may be different according to each area.

Please note that every product has a different lead time. For more information about shipping time, please click here.

• The shipping cost will be shown on this page. This is calculated according to your chosen shipping method.

Please be aware that the international shipping rate may cause FedEx to modify your chosen shipping method. As a result, the shipping cost may vary slightly, even if you place the same order multiple times.

Contact Support

If the shipping fee couldn’t show up after the above steps, feel free to reach out to Phrozen Support or your Authorized Reseller for further assistance. When contacting Phrozen Support, kindly send some photos or videos illustrating the issue.