Phrozen currently ships to:
AMERICAS
Argentina, Aruba, Bahamas, Bermuda, Barbados, Bolivia, Canada, Chile, Costa Rica, Colombia, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, New Caledonia, Nicaragua, Panama, Paraguay, Peru, Sint Maarten, St. Kitts & Nevis, St. Lucia, Suriname, Trinidad & Tobago, United States (excluding AA, AE, AP, Hawaii, Outlying islands), Uruguay, & Venezuela.
EUROPE
Austria, Albania, Andorra, Armenia, Azerbaijan, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, North Macedonia, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, & Vatican City.
ASIA
Bangladesh, Brunei, Bhutan, Cambodia, China, Hong Kong SAR, India*, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Macao SAR, Malaysia, Nepal, Palestinian Territories, Philippines, Singapore, South Korea, Sri Lanka, Uzbekistan, & Vietnam
OCEANIA
Australia, Federated States of Micronesia, Fiji, New Zealand, Papua New Guinea, Samoa, Timor-Leste, & Tonga.
MIDDLE EAST
Bahrain, Israel, Jordan, Kuwait, Oman, Pakistan, Saudi Arabia, Qatar, Turkey, United Arab Emirates, & Lebanon.
AFRICA
Benin.
Phrozen DOESN'T ship to:
AMERICAS
Anguilla, Alaska, Antigua & Barbuda, Belize, Brazil*, British Virgin Islands, Caribbean Netherlands, Cayman Islands, Falkland Islands, Montserrat, Guam, U.S. Outlying Islands, St. Barthélemy, St. Martin, St. Pierre & Miquelon, Puerto Rico, St. Vincent & Grenadines, Turks & Caicos Islands.
EUROPE
Åland Islands, Belarus, Bouvet Island, British Indian Ocean Territory, French Southern Territories, Faroe Islands, Guernsey, Kosovo, Mayotte, Netherlands Antilles, Réunion, Russia, St. Helena, Svalbard & Jan Mayen, Ukraine, Wallis & Futuna.
ASIA
Afghanistan, Laos, Mongolia, Myanmar (Burma), North Korea, Taiwan, Turkmenistan, Thailand*, & Tajikistan.
OCEANIA
Cook Islands (NZ), The Federated States of Micronesia, Heard & McDonald Islands, Kiribati, Marshall Islands, Nauru, Niue (NZ), Norfolk Island (AU), Palau, Pitcairn Islands, Tokelau, & Tuvalu, Solomon Islands.
MIDDLE EAST
Egypt, Iran, Iraq, Syria, Vanuatu, & Yemen.
AFRICA
Algeria, Angola, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cuba, Côte d'Ivoire, Djibouti, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Namibia, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, Zambia, Zimbabwe, Uganda, Morocco, Mozambique, Niger, Western Sahara, Sudan, Tanzania, Togo, & Tunisia.
For customers located in countries where Phrozen doesn't ship, please refer to our Resellers
Post Office Box:
Shipments addressed to a post office box are unacceptable.
For Customers Located in Thailand / Brazil:
Before purchasing Phrozen products, customers located in these countries are recommended to contact local customs to inquire about tariffs and local regulations due to high costs.
It is recommended to complete the purchase directly from our authorized reseller.
*Please be aware that the tax and tariff are very high which is beyond our estimation. Phrozen can't estimate a certain amount of charge on the tax and tariff.
For orders to Brazil and Chile, shipments cannot be generated on Easyship without a Tax ID entered.
For Customers Located in India:
The Know Your Customer (KYC) documents are required to submit to FedEx before receiving your package.
Please find the website below for your submission, and enter your tracking number on the blank - AWB
Contact Support
If you are unsure whether your country is available for shipment, feel free to reach out to Phrozen Support or your Authorized Reseller for further assistance. When contacting Phrozen Support, kindly send some photos or videos illustrating the issue.
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