During regular single-color printing, the cutter is rarely used. However, in multi-color printing, it plays a crucial role.
Role of the Cutter
- During filament retraction, the cutter trims the old filament and retracts it to prepare for the next filament.
- If the cutter malfunctions, this process cannot be completed, and the machine will repeatedly show the error:
“Multi-color machine filament retraction timeout.”
How to Fix This Issue
To resolve this, use the machine’s “Cutter Position Calibration” feature. Follow these steps:
Calibration Steps
- Open Settings, then click Calibration to enter the function page.
- Tap the upper-left corner five times to enter Developer Mode.
- Select Cutter Position Calibration and follow the on-screen instructions to complete the process.
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