When there is an issue with the motor of your Wash Mega S, you can take some troubleshooting steps prior to seeking external assistance. This article will provide you with some simple steps so that you can check the motor connection of the Wash Mega S.
1. Checking Motor Connection
Power down and prepare
- Switch off the device
- Unplug the power cord from the device
- Use an Allen Wrench (size 2.5) to loosen the 20 screws on the bottom case
- Remove and keep the bottom case aside
Reconnect the motor cable and verify the motor functionality
- Reseat the motor cables (see the below pic)
- Plug in the power cord and turn on the device
- Run the device and check if it works properly
Contact Support
By following the above instruction, you can easily check the motor of your Wash Mega S. If you find any issues, feel free to reach out to Phrozen Support or your Authorized Reseller for further assistance. When contacting Phrozen Support, kindly send some photos or videos illustrating the issue.
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