Z-axis Stuck in the Vat

If your Z-axis gets stuck in the resin vat during the printing process, and you hear the motor making a grinding noise, here are a few steps you can follow to resolve the issue: 

  1. Turn off the resin 3D printer.
  2. Try to loosen the Z-rod by turning it with your hand.
  3. If it moves, turn on the 3D printer and raise the building plate manually by clicking TOOLS and MANUAL.
  4. Remove the building plate and the resin vat, then check if there is any cured resin on the FEP film.
  5. Remove any cured resin present on the FEP film, and the machine should be good to go.
If the 3D printer’s Z-rod does not move when using the TOOLS and MANUAL function, please lubricate the bearing sleeve before turning the Z-rod again. Check this post to learn how.

If these steps do not resolve the issue, please fill out the following form. Our engineering team will get back to you shortly.

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